Looking for Answers To Only Lubbock Tickets Frequently Asked Questions?
If you wonder about Only Lubbock Tickets or our ticketing processes, you can get most answers in our Frequently Asked Questions. If you have more issues not addressed here, just contact our customer service . Dial 806-994-4532 or fill out our support form.
When someone purchases a ticket from a venue’s box office -- known as the primary ticket seller -- they have the option to resell that reservation to a different ticket seeker. Dealers in the secondary market may be box office promoters, licensed ticket brokers, and firms, and individual people like you. Only Lubbock Tickets gets its tickets from a leading ticket marketplace, and then filters tickets for Lubbock and neighboring areas so you will quickly discover the perfect seats in your area.
Since the secondary market uses a price per demand model, you may discover that ticket prices shift over time. It’s not surprising to see seats fall less than box office pricing. You can also discover hot seats for shows that are sold out that may cost more than the box office cost. The trick to the secondary marketplace is to look back over time to see who’s playing in Lubbock.
Depending on the seller and event, you may receive your tickets in some different methods:
Email download: A PIN code will be emailed to you before the show, from which you can download your actual ticket. These e-tickets might need to be obtained via My Ticket Tracker.
FedEx: Sellers will send the paper stubs with FedEx. Packages are guaranteed to get there before start time, and you’ll receive a FedEx tracking code once they is mailed.
Will Call: Tickets will be waiting at the event’s will call or box office area.
Outside Pick-up: Tickets should be picked up at a 3rd party location (no more than thirty minutes away from the event).
Paperless: The seller will come and meet you at the gate and accompany you to the door.
Flash: The ticket seller will mail you a prepaid card that you will need to scan at the venue front gate. It will contain the complete sale transaction and will give a viable receipt.
You can choose an alternate shipping address -- including P.O. boxes -- for entire orders placed with Only Lubbock Tickets. However, on sales above $750, the seller may reject to mail to a separate place other than the billing address. Additionally, sellers may request a signed authorization from you if they need evidence that the different delivery address is valid.
Instant tickets are generally available to download and print once you finish the order. Please account for processing time, which could take as much as one business day. You will get a confirmation email explaining how to use your instant tickets.
To make sure you experience a great time in Lubbock, your tickets come with a 100% Money Back Guarantee if:
The seller never ships your tickets
The purchased tickets arrive after the event starts
The venue deems your tickets void. (Demonstrable proof must be submitted by the venue in written letter format.)
The event was canceled and not rescheduled. (Reimbursement does not include shipping fees.)
Generally, tickets off of Only Lubbock Tickets are first-come, first-served. If another customer submits their order before you, your order will end mid-purchase. Unfortunately, you will need to go back to that event and try purchasing a new seat.
Most sellers have many groups of tickets and are able to fulfill orders easier if they leave off the seating numbers on the listings. However, you'll get general rows and sections to pick from. Know that your party will all be side by side to the other seats unless noted in the listing.
Since Only Lubbock Tickets is a resale site, the ticket will have the first buyer’s name instead of yours. Nevertheless, you will still be allowed into the event, as it's the bar code that's needed to enter.
To prevent ticketing fraud, most tickets are irrevocable units. As such, if your tickets get lost, ruined, or stolen, you can reach out to the seller to inquire if it is possible to replace lost tickets. However, all sales are final.
In the case that an event gets permanently called off, you qualify for a 100% refund (shipping not reimbursed). If the event has been delayed and set for a new time, your tickets will transfer to the new day.